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ABOUT CANCELLATION

ABOUT CANCELLATION OF RESERVATION

You can't cancel by e-mail.
Please tell us at a front or call us.

Until 7 days before From 2 days before to 6 days before The day / The previous day
Free 50% The total amount

Changes of studio and time are in the same way as above-mentioned.
Please pay cancellation charge in a week from the day you cancelled.
We emit a receipt to prevent duplicate billing, so please be sure to receive it when you pay cancellation charge.

A SYSTEM YOU CAN RE-BOOK WITHOUT PAYMENT

We innivated new system so that you can reserve without careing payment.

AN OUTLINE OF THE SYSTEM

  1. You can re-book in the case you call us until noon on the day.
  2. It's availave to re-book for a week from the day.
  3. You can change number of hours to use a studio, a time zone to do it, a studio to use.
  4. Please pay more expensive usage fee of original appointment date or revised.
  5. After you re-booked, you can't change again. Thank you for your understanding.
  6. It's not applicable for individual rehearsal, so please keep it in your mind.

APPLICATION EXAMPLE

取り直し

Let's say you have reserved to use a studio on 3rd (WED).
In the morning on hte day, you should cancel because circumstances of one of your member.
At this time, please call STUDIO SUN until p.m.0:00.
Then, please re-book from 3rd (WED) to 9th (TUE).
You can change number of hours to use a studio, a time zone to do it, a studio to use.
However, after you re-booked, you can't change again. So please keep it in your mind.
Additionally, please pay more expensive usage fee of original appointment date or revised.